Delivery Information

UK Mainland Deliveries

We offer a next day delivery service (excluding Saturday, Sunday and Bank Holidays) between 9am and 5pm. We aim to dispatch most orders placed before 12pm on the same day. Orders may take up to 48 hours for delivery. Please note that deliveries to residential addresses incur additional charges.

AM and Saturday deliveries are available at additional charges. Please feel free to inquire. Delivery charges are calculated by weight and are applicable at the checkout once your order is complete.

Non UK Mainland deliveries

Deliveries to Ireland, Isle of Man, Channel Isles, Isle of Sicily and the Scottish Isles incur additional surcharges. Please inquire if you are placing an order from these areas.

Heavy Items - Kerb-side Pallet Delivery

Large heavy bulky items such as Slatboards and Counters must be delivered on pallets to UK Mainland addresses. Delivery times can vary from 2-10 working days depending on the order.

Important - Heavy items are delivered kerb-side by one driver, who is not authorised to carry goods up or down steps or through a property. Due to the weight and size of these items you will need able people to assist the driver with unloading the item.

Click & Collect

We offer a Click & Collect service for most items from showroom. If you wish to collect your goods the same day you place your order, then please give us a call on 0121 236 3023 to ensure that your order is ready for collection

Delivery Conditions

All deliveries must be signed for and parcels will only be left at alternative addresses if the customer has supplied us with the information. Please advise us the days you are not there to accept standard delivery charge originally paid. If the goods are delivered and appear not in good condition, they must be signed for as received in damaged condition. If goods are delivered and the number of parcels for the consignment does not add up as per the delivery note, this must be noted when the goods are signed for. Please call us and we will endeavour to resolve the issue quickly and efficiently.

Thank you for shopping with us.